We realize that placing an online order for a saree comes with a lot of apprehensions.
What if the colors are different?
What if the saree is not pure silk as claimed?
Valid fears. Chances are that even before you discovered HolyWeaves, you may have tried buying a saree online and were not completely satisfied. And now, you look at all online stores with doubt.
Let us take this opportunity to briefly point our how we are different from other online stores you may have encountered.
A four decade old textiles history
HolyWeaves is part of the Surekha Group, Benares, a four decade old textiles group specialising in manufacture, wholesale and export of handwoven textiles. Our experience enables us to offer premium quality products at most genuine prices everytime.
We also have a beautiful store in Varanasi which you would love to visit should you come to Varanasi anytime soon to touch and feel the products before you buy.
Relentless Focus on Quality
We at HolyWeaves have a relentless focus on the quality of products we deliver. Any product that gets added to the online catalogue goes through multiple rounds of quality-checks, including one before the final product is put up for sale, and again before dispatch. We also rigorously evaluate our products in terms of the exclusivity for the price, and try to strike the right balance.
Actual Product Images. No Special effects.
While we offer 4-5 independent product images for our sarees from different angles, we sincerely try to make them convey the real look and feel. For instance in case of sarees, in addition to a side, front and back view, you will also find a close-up shot and a blouse-piece snapshot. We do not add effects to images in an attempt to make them more attractive than the real thing. After all, in order to meet your expectations, we have to ensure that we create the right expectations in the first place.
Detailed Product Descriptions
To further ease product selection, we try to provide accurate product descriptions, including details about the fabric, and also the warp, weft and extra weft for you to be able to make an informed decision. So you exactly know for sure when you are buying a pure silk handwoven saree or a cost-effective art silk brocade.
For sarees, you will also find a brief description of the weave technique used.
We understand the importance of prompt delivery for online shoppers. And we definitely do not want the excitement of buying your favorite saree to fade.
All sarees and dupattas that you see on HolyWeaves (unless marked as sold out) are stocked in our own warehouses and are ready to ship.
In most cases, we are able to ship an order within two business days. Once shipped, it usually gets delivered within 3-6 business days.
Currently we only use express shipping with two of the world's leading logistics companies- DHL & FedEx.
Efficient Customer Support
Every email you send to our support email id firstname.lastname@example.org creates a support ticket, so that all of your queries are attended to promptly and effectively. Though we have a small team, we try to respond to most queries within two business days. Wherever possible, we also try to support existing customers on whatsapp.
Our team woks tirelessly to make shopping with us convenient, and satisfying.
We invite you to please share your feedback, queries and suggestions by writing to us at email@example.com.
Once again, thank you for choosing HolyWeaves.