Shipping policy

We ship to most cities in India and to major countries worldwide. 

Indicative Dispatch and Delivery Time

• All our products are stocked in our own warehouse in Benares & are ready to ship.
• All ready to ship products are shipped within 2 business days. Kindly allow a couple of business days more for orders with fall picot & tassels, or other additional services.
• We use Blue Dart & DHL for shipping in India overseas respectively. Pincodes where Bluedart service is not available, we use Speed Post.
• We will email you a shipping notification with the tracking information when the order is shipped. Please ensure to provide correct email while placing the order.
• Once shipped, it usually takes 3-6 business days to deliver to most major cities in India. Remote territories, North-East states, Kerala, and pincodes with poor logistics connectivity will take longer to deliver.
• International shipments usually take 5-12 business days to deliver. They may take less or more time depending on location and custom clearances.
• Please note that while we try to process and deliver the orders asap, we do not offer guaranteed delivery time. We depend on logistics service providers, like DHL, Bluedart for deliveries. Delay in deliveries due to regulatory norms, customs clearances, heavy rains & floods, natural calamities or logistical reasons will not be eligible for a return/refund claim. Incase you need time-bound delivery, please do check with us before placing the order.

IMPORTANT

• Any duties, or other fees on international shipments, if applied by the custom officials in India, or any country of transit or destination, are to be borne by the buyer. They are not included in the shipping charges displayed on checkout while placing the order.
• The shipping charges do not include insurance, and do not cover shipment lost or damaged in transit. Incase you need shipment insurance, please request the same before placing the order and we will give a shipping quote accordingly.
• For shipments outside India, request to please provide address within city limits only. An Outside Delivery Area (ODA) charge of Rs 4000/ USD 50 will be recoverable from the consignee after delivery if the same is applied by DHL on the shipment.