• All products images on our online store are of the actual products that we dispatch. The products are shot inside our premises with utmost care, keeping their freshness intact.
• Most buyers find our products even more pretty than the images. We do not add any filters or color boost to our images. However when buying any textile online, please note that there can be some color difference from the images due to variations in how cameras read colors vis-a-vis human eye, your screen's luminance, hue, and saturation settings, and also the lighting conditions when viewing the physical product.

We ship to most cities in India and to major countries worldwide. 

INDICATIVE DISPATCH AND DELIVERY TIME

• All our products are stocked in our own warehouse in Benares & are ready to ship.
• All ready to ship products are shipped within 2 business days. Kindly allow a couple of business days more for Orders with fall picot & tassels, or other additional services.
• We use Blue Dart for shipping within India, and DHL for overseas shipments. Pincodes where Bluedart service is not available, we use Speed Post. 
• We will email you a shipping notification with the tracking information when the order is shipped. Please ensure to provide correct email while placing the order.
• Once shipped, it usually takes 3-5 business days to deliver to most major cities in India and 5-12 business days to other cities depending on logistics availability.
• International shipments usually take 4-8 business days to deliver if paid shipping option is selected. 
• Please note that while we try to process and deliver the orders asap, we do not offer guaranteed delivery time. We depend on logistics service providers, like DHL, Blue Dart for deliveries. Delay in deliveries due to regulatory norms, customs clearances, natural calamities or logistical reasons will not be eligible for a return/refund claim. Incase you need time-bound delivery, please do check with us before placing the order.

FREE SHIPPING IN INDIA

• Free shipping is available within India on prepaid orders above Rs 10,000. 
• For COD orders, a nominal COD fee is applicable based on value of goods.

 INTERNATIONAL SHIPPING

• FLAT SHIPPING offer is available to select countries where you pay fixed shipping of Rs 2500 on orders above Rs 25000, irrespective of number of items.
• Any duties, or other fees like ODA (Outside Delivery Area) on international shipments, if applied by DHL, custom officials in India, or any country of transit or destination, are to be borne by the buyer. They are not included in the shipping charges displayed on checkout while placing the order.